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Our Health Insurance Provider

Starting in 2026, Anthem will provide our Medical, Dental, and Vision coverage. You’ll still have the same great plan options for you and your family—now with Anthem’s top-notch customer service and larger network Click Here to Find Providers. Check out the details below, and reach out to Health Advocate with any specific questions about the plans.

I am looking for information on:

Medical

Medical

While all 3 medical plans cover preventative care at 100%, the benefits of each plan are quite different. Learn more about the plans below:

PPO (Preferred Provider Organization)

ANTHEM BLUE CLASSIC PPO

You want this if:
You’d rather pay a bit more each paycheck to save on medical costs later. It has the lowest deductible and out-of-pocket maximum, and it’s the only plan that includes copays for doctor and specialist visits. A great fit if you have regular medical needs or expect higher costs, like a pregnancy or upcoming procedure.

  • In-Network Deductible (individual/family) $1,000 / $3,000
  • In-Network Out of Pocket Max $4,000 / $12,000
  • Copays: $25 PCP and $50 Specialist
  • Coinsurance 20%
  • Emergency Room Copay $250
  • Rx Copay $15 / $40 / $70 (administered by CVS Caremark)
HSA (Health Savings Account)
HDHP (High Deductible Health Plan)
COMPARE PLANS (Health Advocate & ALEX Go)
PHARMACY INFORMATION

Updated Resources

Questions: Call Health Advocate 866.989.2942

Dental

Dental

East West offers two options for dental coverage: a base plan and a buy-up plan. The major differences are in the annual deductible, annual maximum per person, and Orthodontia coverage.

Base plan

ANTHEM DENTAL BASE PLAN

You want this if:
You anticipate a basic level of dental care, such as check-ups, cleanings, and some common treatments. It’s a good option to cover the routine care while also offering some payment towards unexpected dental costs.

  • Deductible (individual/family) $100 / $300
  • Per person annual benefit maximum $1500
  • 100% coverage on diagnostic and preventative
  • 80% coverage on basic services after deductible
  • 50% coverage on major services after the deductible
  • NO Orthodontia coverage

 

Buy Up plan

Updated Resources

Questions: Call Health Advocate 866.989.2942

Vision

Vision

East West offers two vision plans through Anthem Vision. Both the Base and Buy-up Plans provide in-network and out-of-network coverage. You pay less out-of-pocket when you see an in-network provider.

Base plan

ANTHEM VISION BASE PLAN

You want this if:
You want essential eye care, such as routine exams and discounts on glasses or contacts. It’s a simple option for those looking to support maintaining healthy vision and managing everyday eye care costs.

  • $10 in-network exam copay
  • $20 in-network material copay
  • $130 in-network allowance on frames and elective contacts
  • Lenses 100% after copay
  • 12-month frequency period for exam, lenses, and contacts
  • 24-month frequency period for frames
Buy Up plan
Eye Pieces benefits

Quick Links

Questions: Call Health Advocate 866.989.2942

Mental Health

Mental Health

East West provides mental health benefits to its employees through an Employee Assistance Program (EAP), which offers confidential counseling and support services.

Triad (EAP)

TRIAD EMPLOYEE ASSISTANCE PROGRAM (EAP)

You want this if:
You are looking to find guidance for a healthy balance in your life. The Triad Employee Assistance Program is a go-to resource for life’s day-to-day challenges or a sudden critical event. In either type of situation, our EAP is there to help you make it all work.

The EAP offers free confidential support and resources (up to 6 sessions per event) to help you manage life events and challenges, including:

  • Stress

  • Drug and alcohol concerns

  • Grief and loss

  • Depression and anxiety

  • Workplace issues

  • Change and transition

In addition, the EAP offers a broad range of work-life services, including short-term counseling and referrals to local resources to help make day-to-day life easier.

Our EAP is provided by Triad and is available to you and all members of your household. You can reach the EAP at 877.679.1100 (company code: eastwest) or visit triadeap.com.

Please note: All employees enrolled in an East West health plan will have access to an additional Employee Assistance Program (EAP) through Cigna. Contact 800.538.3543 for more information.

Updated Resources

Questions: Call Health Advocate 866.989.2942

Enhancements

Enhancements

East West has partnered with Transcarent and Hinge Health. Trascarent provides members enrolled in the medical plans with access to high-quality surgeons for non-emergent covered surgical procedures with no out-of-pocket costs*. Hinge Health delivers personalized virtual physical therapy to all eligible participants.

Transcarent details

TRANSCARENT

You want this if:
You have a planned non-emergent surgery and want to pay $0 out of pocket*. Simply connect with a care team member at Transcarent, and they will walk you through the steps from discussing care options, selecting a surgeon at one of their top-quality centers of excellence, preparatory steps for surgery, including travel arrangements, through recovery.

Some surgical procedures offered include:

  • Cardiac
  • General
  • Orthopedic
  • Women’s Health
  • Spine
  • Vascular
  • Neurological

*IRS requires a minimum deductible is met when on an HSA-qualified plan. This means if you are on the PPO or HDHP plans, your surgery is covered 100%. If you are on the HSA Medical Plan, you must first meet the IRS minimum deductible and then it is covered 100%.

Hinge Health details

Quick Links

Questions: Call Health Advocate 866.989.2942